I am at the moment over a flight from JFK to LAX on American Airways (flight 0019) and was Incredibly discouraged that I Pretty much skipped the flight resulting from extraordinarily LONG traces for getting as a result of stability. For my 11:00 fight, I arrived with the airport at nine:45 — pleased to possess plenty of the perfect time to get to my gate, or so I thought; I barely created it to the flight and I was the last 1 while in the door without any the perfect time to get water or make use of the restroom.
There was no gate Completely ready for us and we waited a hour ahead of 1 was ready. That was not what we envisioned.
I am standing at American airlines counter in McAllen, Tx looking forward to a resort voucher three several hours soon after landing from Flight 5783 that was redirected on account of lousy temperature above Queretaro.
I been given the under response from American Airways immediately after I refused their offer you of a $twenty five.00 vacation voucher for horrendous service. My opinions had been posted on This website Nonetheless they were eliminated. Their inadequate service Charge me time and cash, which I can not get again and so they Assume $twenty five.
Pretty upset with AA. In the course of my journey to NORFOLK from ALBUQUERQUE this time all-around on Navy Orders – too many challenges happened that I just can’t ignore and ponder why some guidelines exist as they do. Commencing off, my luggage was not tagged accurately coming out of Albuquerque and did not make the transfer relationship in DFW to ORF – 8 hour hold off with luggage getting to me, which had my uniforms for the next day. Indeed I received my uniform in time, but only allowed for ~four several hours of slumber right before reporting for duty soon after I drove to airport to have the bag. As well as my DoD ID is now not in your procedure to permit for TSA pre-Check out…either one of these conditions aren't a major deal And that i can easily ignore these items with no need to make a comment…the return trip back to ABQ is my motive. On my return excursion, my program was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a little bit more than a single hour creating me to possess a few fifteen minute window for my link flight in CHARLOTTE to PHOENIX. Once i saw this tight window, I attempted to get the job done with The shopper service clerk with the gate in NORFOLK to possess some thing performed (i.e. notify gate in CHARLOTTE that somebody on Navy ORDERS could be a minimal late and to carry gate to allow transfer – might have solved what is about to happen)…considering that quarter-hour was in a few “30 minute window” allowance for nearly anything to become done Which I would've time to produce my transfer – she wouldn't or could not do everything for me.
Endeavoring to modify a reservation day for the last 3 times/evenings. Every agent We now have gotten has possibly transferred us out of our get in touch with making A different hrs wait or has hung up on our phone.
Thus far you've designed us reduce 24 hours of our getaway We work hard for break day operate and of one's times have brought about us reaching our destination 1 Total Working day Later. Not a happy purchaser and may unfold the phrase.
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On January twenty fifth I contacted American Airways, as I checked out our reservations and discovered that my Daughter experienced us traveling all day, So I identified as to up grade our tickets to firstclass as I did not wish to journey all day long in coach. I take advantage of lay make an effort to vacation firstclass as I am guaranteed you can review but I'm seeking to preserve my Miles as we've been planning a big family members/graduation excursion to Hawaii.
So, There are some issue’s I've noticed which i will Be aware below, and contemplate it my own educational venting because they do not provide the customer very well in any respect with regard to this:
touring from Miami to Lima on Saturday March 21 regardless if I reserve the seats upfront I got the last row on the proper facet from the window and also the seat didn't move earning my flight tough ., on how back on flight # 918 the service was worst. with the sign in I had to open up my fit instances to even up the weigth . After i offer you to purchase The three further pounds they try and charge me $ a hundred and eighty.00per accommodate case. preventing to pay $ 480.00 I needed to go on he flooring to move about my belongins ,I had to go back to the counter because out seats ( we were being # 10 on line at sign in ) were being separates, after that we had to help keep walking about the gates as the counter employee under no circumstances gave us the gate amount, ( Once i talk to concerning the gate information and facts to another amercian ailines staff in gate 26 he pointed for the gate screan ) this time the seats felt scaled-down that common , the food items was horrible, the bread was so tough , the lettuce on the salad glance aged , I returned the meals precisely the same way which i been given it, the light turns off whilst im reading through severeal times that I experienced to help keep my finger within the swap to carry on reading immediately after 5 awful hours I bought towards the summary that I wont journey on American Airways once again
I Hope factors don’t get cancelled with the last second. Myson is really a storm watcher, which is concerned as I'm. My Mother is obtaining surgical procedure following week and expects me there Secure and sound. Remember to retain that in your mind. I am read review planning to do my share of praying and hope this will likely figure out.
I approached the agent by the title of “Susan A” and greeted her which has a “Fantastic Early morning!” Her reaction was a blank stare like I'd no company becoming there then a glare Once i requested her if she was obtainable.
Very last month, I traveled on American Airways from Portland, Maine to Washington, DC. I'm able to’t tell you ample about the excellent service I obtained. I requested a wheelchair for each airports along with the chair and attendants had been suitable there and went earlier mentioned and over and above the call to duty.